Private aviation & travel
Charter and commercial flights, multi-leg itineraries and ground handling — sequenced end-to-end and confirmed in writing.
Private concierge · Worldwide
More time. Less friction.
Assistly is a private concierge practice working for clients wherever they live, travel and do business. We plan, book and resolve the practical side of life — flights, residences, access and daily logistics — with the rigour of a professional operations team.
- Serving clients worldwide
- 24/7 across time zones
- By private engagement
About
A quiet operations team behind your day
Assistly works for private clients and families who value one thing above all: things done properly, without noise. Wherever a request lands — a flight tomorrow, a villa next season, a table tonight in another hemisphere — it is handled with the same discipline.
Every engagement runs on a clear structure — one dedicated point of contact, a defined scope, written confirmations and honest costs. Behind it stands a vetted international partner network, so the standard travels with you.
Discretion by default
Your affairs stay private. Information is shared only with those who need it to deliver.
One point of contact
A single dedicated manager coordinates every request from brief to completion.
Clarity on scope and cost
Options, pricing and timing are confirmed in writing before anything is committed.
Services
What we take off your plate
Twelve areas of work, one standard of execution — as a single request or ongoing management, in any time zone.
Yachts & charter
Crewed yacht charters, routes, provisioning and berth arrangements — from a weekend at anchor to a full season.
Hotels, villas & residences
Suites, private villas and serviced homes — sourced, negotiated and made ready before you arrive, anywhere on the map.
Property support
Search, viewings and the practical side of buying, renting or running a home — coordinated with trusted local professionals.
Access & fine dining
Tables at fully committed restaurants, clubs and hard-to-book appointments — arranged ahead of demand, quietly.
Events & entertainment
Premieres, fashion weeks, finals and sold-out performances — tickets, hospitality and seamless logistics around them.
Lifestyle & personal shopping
Errands, sourcing of rare pieces, gifting and household coordination — recurring matters handled to an agreed standard.
Relocation, education & family
Moves between cities and countries, school and university placement, family logistics — settled step by step.
Health & wellness
Clinic appointments, check-up programmes, retreats and specialist referrals — coordinated with complete discretion.
Chauffeurs & security
Professional drivers, executive vehicles and close-protection coordination — dependable in every city you land in.
Corporate & executive support
Practical support for founders and executives — market visits, meeting logistics, set-up and day-to-day back office.
Special projects & celebrations
Anniversaries, proposals and one-off ideas that fit no category — designed, budgeted and delivered on the day.
Every area is available as a single engagement or under an annual membership with a dedicated manager and priority response.
Approach
Three steps, no surprises
01
Brief
We start with a precise brief: objectives, constraints, preferences and budget — captured once, remembered afterwards.
02
Plan
You receive a clear proposal with options, costs and timing. Nothing is committed until you approve it.
03
Deliver
We execute, confirm each detail in writing and stay reachable until the last item is closed.
Reach
One desk. Every time zone.
Assistly works wherever its clients are. Requests are coordinated through a vetted partner network spanning major cities and resorts worldwide, with a single point of contact and continuous cover between time zones. The company is incorporated in Hong Kong; its registered office is below.
- Registered office
- Flat A, 8/F., Kingswell Commercial Tower, 171 Lockhart Road, Wan Chai, Hong Kong
- [email protected]
Contact
Tell us what needs to happen
Outline your request in a few lines — the more specific, the better. We will come back with next steps and a clear scope, whichever time zone you write from.